Following the introduction of the Kenya Wildlife Service (KWS) E-Citizen Park fees platform in August 2023, Elewana Collection has been facilitating park fee payments on behalf of our clients and trade partners. As the system is now fully operational and our partners have been inducted into the process, we are updating our procedures.

Effective August 1, 2024, Elewana Collection will no longer process E-Citizen Park fees for Tortilis Camp Amboseli and Elsa's Kopje Meru. We kindly request that all park fees be paid directly through the E-Citizen portal. For game package clients, please share a copy of the park fee receipt with us no less than 72 hours prior to arrival.

To ensure a smooth transition, we will continue to facilitate this process until July 31, 2024. For our international partners who may not have relevant access, we will still help as needed. For any questions or assistance regarding this update, please contact our reservations team at This email address is being protected from spambots. You need JavaScript enabled to view it..