RESERVATIONS:

Kindly be advised that following health and safety guidelines we have closed our Nairobi Reservations and Operations offices and shall be working remotely. If you need to contact us, please use the numbers below:

Kenya Team:
Tel: + 254 713 474 171 or +254 731 700084

Respah Kusienya
Head of Reservations (Kenya)
Direct. +254 727 047586

The Reservations consultants will check their emails during normal working hours via delegated access.

Should you need an urgent response after office hour's kindly email: This email address is being protected from spambots. You need JavaScript enabled to view it.

To enquire about staying at our properties, please use the enquiry form.
Alternatively, contact us on  This email address is being protected from spambots. You need JavaScript enabled to view it. or call +255 754 250 630 / +255 784 250 630 (Tanzania)

OFFICE HOURS:

• Monday - Friday: 8:30 A.M. - 5:00 P.M
• Saturday: 8:30 A.M. - 1:00 P.M

AFTER-HOURS EMERGENCIES:

The Duty Manager is available 24 hours a day, 7 days a week, always on call to handle emergencies. The Duty Manager is a member of the Reservations Department, responsible for handling all reservations outside of office hours. During office hours, please deal with your reservation consultant.

AFTER-HOURS EMERGENCY CONTACTS

• This email address is being protected from spambots. You need JavaScript enabled to view it.
• Kenya + 254 (0) 713 474 171 or +254 (0) 731 700 084
• Tanzania + 255 (0) 788 650 511 or +255 (0) 699 633 966

ONLINE RESERVATIONS

You can check real time availability online at https://www.elewana.resrequest.com Elewana Collection property profiles are also on WETU.