RESERVATIONS:

Kindly be advised that following health and safety guidelines we have closed our Nairobi Reservations and Operations offices and shall be working remotely. If you need to contact us, please use the numbers below:

Kenya Team:
Tel: + 254 713 474 171 or +254 731 700084

Respah Kusienya
Head of Reservations (Kenya)
Direct. +254 727 047586

The Reservations consultants will check their emails during normal working hours via delegated access.

Should you need an urgent response after office hour's kindly email: This email address is being protected from spambots. You need JavaScript enabled to view it.

To enquire about staying at our properties, please use the enquiry form.
Alternatively, contact us on  This email address is being protected from spambots. You need JavaScript enabled to view it. or call +255 754 250 630 / +255 784 250 630 (Tanzania)

OFFICE HOURS:

  • Monday - Friday: 8:30 A.M. - 5:00 P.M
  • Saturday: 8:30 A.M. - 1:00 P.M

AFTER-HOURS EMERGENCIES:

The Duty Manager is available 24 hours a day, 7 days a week, always on call to handle emergencies. The Duty Manager is a member of the Reservations Department, responsible for handling all reservations outside of office hours. During office hours, please deal with your reservation consultant.


AFTER-HOURS EMERGENCY CONTACTS

  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Kenya + 254 (0) 713 474 171 or +254 (0) 731 700 084
  • Tanzania + 255 (0) 788 650 511 or +255 (0) 699 633 966

SALES & MARKETING CONTACTS:

Marketing Manager Alia Bellamy
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  • +254 730 127 000
Representation United Kingdom Liz Harper
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  • +44 7957 231051
  • live:1f49ac95e5f26f15
PR Representative United Kingdom Laura Shelbourne
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  • +44 (0)7957 322275
Representation North America Jane Behrend
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  • +1 404-993-6116
  • JaneBehrend (Atlanta)
PR Representative United States of America Alison Sager
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  • US (+1) 646 266 0387
  • IT (+39) 347 8748935
Representation Russia Victoria Kolikova
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  • +7 925 824 7511
  • Victoria_Minor_Rus

RESERVATION CONTACTS FOR EAST AFRICA-BASED TOUR OPERATORS / DMC’s:

Note: Overseas Tour Operator should contact their preferred East Africa Ground Handler for reservations and enquiries. If you don’t have one please contact us and we will be happy to provide a list of contacts.
Head of Reservations Tanzania Louis Okech
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Head of Reservations Kenya Respah Kusienya
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DMC Relationship Manager Tanzania Benjamin Paul
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DMC Relationship Manager Kenya Evelyn Kamau
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ONLINE RESERVATIONS

You can check real time availability online at https://www.elewana.resrequest.com Elewana Collection property profiles are also on WETU.

OPERATIONS & ACTIVITIES

Director of Operations Heath Dhana
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • +254 730 127 000
Our Locations

Loisaba Tented Camp

Loisaba Conservancy, Laikipia

Loisaba Star Beds

Loisaba Conservancy, Laikipia

Lewa Safari Camp

Lewa Wildlife Conservancy

Kifaru House

Lewa Wildlife Conservancy

Elsa's Kopje

Mughwango Hill, Meru National Park

Elsa's Kopje

Mara North Conservancy, within Masai Mara.

Sand River

Masai Mara National Reserve

Tortilis Camp Amboseli

Kitirua Private Conservancy, bordering Amboseli National Park

Arusha Coffee Lodge

Arusha, Burka Coffee Estate

Tarangire Treetops

Randilen Wildlife Management Area, bordering Tarangire National Park

The Manor at Ngorongoro

Shangri-La Coffee Estate, adjacent to Ngorongoro Conservation Area

Serengeti Pioneer Camp

Southern Central Serengeti

Serengeti Migration Camp

Northern Serengeti National Park

AfroChic Diani

North Diani Beach

Kilindi Zanzibar

Northwest Zanzibar