Kindly be advised that following health and safety guidelines we have closed our Nairobi Reservations and Operations offices and shall be working remotely. If you need to contact us, please use the numbers below:
Tel: + 254 713 474 171 or +254 731 700084
Head of Reservations (Kenya)
Direct. +254 727 047586
The Reservations consultants will check their emails during normal working hours via delegated access.
To enquire about staying at our properties, please use the enquiry form.
- Monday - Friday: 8:30 A.M. - 5:00 P.M
- Saturday: 8:30 A.M. - 1:00 P.M
The Duty Manager is available 24 hours a day, 7 days a week, always on call to handle emergencies. The Duty Manager is a member of the Reservations Department, responsible for handling all reservations outside of office hours. During office hours, please deal with your reservation consultant.
AFTER-HOURS EMERGENCY CONTACTS
- Kenya + 254 (0) 713 474 171 or +254 (0) 731 700 084
- Tanzania + 255 (0) 788 650 511 or +255 (0) 699 633 966
SALES & MARKETING CONTACTS:
|Marketing Manager||Alia Bellamy|| |
|Representation United Kingdom||Liz Harper|| |
|PR Representative United Kingdom||Laura Shelbourne|| |
|Representation North America||Jane Behrend|| |
|PR Representative United States of America||Alison Sager|| |
|Representation Russia||Victoria Kolikova|| |
RESERVATION CONTACTS FOR EAST AFRICA-BASED TOUR OPERATORS / DMC’s:
|Note: Overseas Tour Operator should contact their preferred East Africa Ground Handler for reservations and enquiries. If you don’t have one please contact us and we will be happy to provide a list of contacts.|
|Head of Reservations Tanzania||Louis Okech|| |
|Head of Reservations Kenya||Respah Kusienya|| |
|DMC Relationship Manager Tanzania||Benjamin Paul|| |
|DMC Relationship Manager Kenya||Evelyn Kamau|| |
You can check real time availability online at https://www.elewana.resrequest.com Elewana Collection property profiles are also on WETU.
OPERATIONS & ACTIVITIES
|Director of Operations||Heath Dhana|| |