RESERVATIONS:
To enquire about staying at our properties, please use the enquiry form.
Alternatively, contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. or call +254 730 127 000 (Kenya) or +255 754 250 630 / +255 784 250 630 (Tanzania)
OFFICE HOURS:
- Monday - Friday: 8:30 A.M. - 5:00 P.M
- Saturday: 8:30 A.M. - 1:00 P.M
AFTER-HOURS EMERGENCIES:
The Duty Manager is available 24 hours a day, 7 days a week, always on call to handle emergencies. The Duty Manager is a member of the Reservations Department, responsible for handling all reservations outside of office hours. During office hours, please deal with your reservation consultant.
AFTER-HOURS EMERGENCY CONTACTS
- This email address is being protected from spambots. You need JavaScript enabled to view it.
- Kenya + 254 (0) 713 474 171 or +254 (0) 731 700 084
- Tanzania + 255 (0) 788 650 511 or +255 (0) 699 633 966
SALES & MARKETING CONTACTS: | ||
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| Director of Sales & Marketing | James Haigh |
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| Marketing Manager | Alia Bellamy |
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| Representation United Kingdom | Liz Harper |
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| PR Representative United Kingdom | Laura Shelbourne |
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| Representation North America | Jane Behrend |
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| PR Representative United States of America | Alison Sager |
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| Representation Asia | Tuangdej Pinsupakiat |
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| Representation Russia | Victoria Kolikova |
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| Sales & PR China | Judy Zhou |
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RESERVATION CONTACTS FOR EAST AFRICA-BASED TOUR OPERATORS / DMC’s: | ||
|---|---|---|
| Note: Overseas Tour Operator should contact their preferred East Africa Ground Handler for reservations and enquiries. If you don’t have one please contact us and we will be happy to provide a list of contacts. | ||
| Revenue, eCommerce & Digital Distribution Manager | Nicole Kanz |
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| Head of Reservations Tanzania | Louis Okech |
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| Head of Reservations Kenya | Respah Kusienya |
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| DMC Relationship Manager Tanzania | Benjamin Paul |
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| DMC Relationship Manager Kenya | Evelyn Kamau |
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ONLINE RESERVATIONS
You can check real time availability online at https://www.elewana.resrequest.com Elewana Collection property profiles are also on WETU.
OPERATIONS & ACTIVITIES | ||
|---|---|---|
| Director of Operations | Heath Dhana |
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