RESERVATIONS:

To enquire about staying at our properties, please use the enquiry form.
Alternatively, contact us on  This email address is being protected from spambots. You need JavaScript enabled to view it. or call +254 730 127 000 (Kenya) or +255 754 250 630 / +255 784 250 630 (Tanzania)

OFFICE HOURS:

  • Monday - Friday: 8:30 A.M. - 5:30 P.M
  • Saturday: 8:30 A.M. - 1:00 P.M

AFTER-HOURS EMERGENCIES:

The Duty Manager is available 24 hours a day, 7 days a week, always on call to handle emergencies. The Duty Manager is a member of the Reservations Department, responsible for handling all reservations outside of office hours. During office hours, please deal with your reservation consultant.


AFTER-HOURS EMERGENCY CONTACTS

  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Kenya + 254 (0) 713 474 171 or +254 (0)731 700 084
  • Tanzania + 255 (0) 788 650 511

SALES & MARKETING CONTACTS:

Director of Sales & Marketing James Haigh
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  • +254 730 127 000
Marketing Manager Alia Bellamy
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  • +254 730 127 000
Representation United Kingdom Liz Harper
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  • +44 7957 231051
  • live:1f49ac95e5f26f15
Representation North America Jane Behrend
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  • +1 404-993-6116
  • JaneBehrend (Atlanta)
Representation Asia Tuangdej Pinsupakiat
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  • +66 (0)2 365 5735
  • tuangdej_pi @ minor.com
Representation Russia Victoria Kolikova
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  • +7 925 824 7511
  • Victoria_Minor_Rus
Sales & PR China Judy Zhou
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  • +86 139 1098 6125
  • hzhou13

RESERVATION CONTACTS FOR EAST AFRICA-BASED TOUR OPERATORS / DMC’s:

Note: Overseas Tour Operator should contact their preferred East Africa Ground Handler for reservations and enquiries. If you don’t have one please contact us and we will be happy to provide a list of contacts.
Revenue, eCommerce & Digital Distribution Manager Nicole Kanz
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Head of Reservations Tanzania Louis Okech
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Head of Reservations Kenya Respah Kusienya
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DMC Relationship Manager Tanzania Benjamin Paul
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DMC Relationship Manager Kenya Evelyn Kamau
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ONLINE RESERVATIONS

You can check real time availability online at https://www.elewana.resrequest.com Elewana Collection property profiles are also on WETU.

OPERATIONS & ACTIVITIES

Director of Operations Heath Dhana
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • +255 27 250 0630 / 9
Our Locations

Loisaba Tented Camp

Loisaba Conservancy, Laikipia

Loisaba Star Beds

Loisaba Conservancy, Laikipia

Lewa Safari Camp

Lewa Wildlife Conservancy

Kifaru House

Lewa Wildlife Conservancy

Elsa's Kopje

Mughwango Hill, Meru National Park

Elsa's Kopje

Mara North Conservancy, within Masai Mara.

Sand River

Masai Mara National Reserve

Tortilis Camp Amboseli

Kitirua Private Conservancy, bordering Amboseli National Park

Arusha Coffee Lodge

Arusha, Burka Coffee Estate

Tarangire Treetops

Randilen Wildlife Management Area, bordering Tarangire National Park

The Manor at Ngorongoro

Shangri-La Coffee Estate, adjacent to Ngorongoro Conservation Area

Serengeti Pioneer Camp

Southern Central Serengeti

Serengeti Migration Camp

Northern Serengeti National Park

AfroChic Diani

North Diani Beach

Kilindi Zanzibar

Northwest Zanzibar