To enquire about staying at our properties, please use the enquiry form.
- Monday - Friday: 8:30 A.M. - 5:00 P.M
- Saturday: 8:30 A.M. - 1:00 P.M
The Duty Manager is available 24 hours a day, 7 days a week, always on call to handle emergencies. The Duty Manager is a member of the Reservations Department, responsible for handling all reservations outside of office hours. During office hours, please deal with your reservation consultant.
AFTER-HOURS EMERGENCY CONTACTS
- Kenya + 254 (0) 713 474 171 or +254 (0) 731 700 084
- Tanzania + 255 (0) 788 650 511 or +255 (0) 699 633 966
SALES & MARKETING CONTACTS:
|Director of Sales & Marketing||James Haigh|| |
|Marketing Manager||Alia Bellamy|| |
|Representation United Kingdom||Liz Harper|| |
|PR Representative United Kingdom||Laura Shelbourne|| |
|Representation North America||Jane Behrend|| |
|PR Representative United States of America||Alison Sager|| |
|Representation Russia||Victoria Kolikova|| |
RESERVATION CONTACTS FOR EAST AFRICA-BASED TOUR OPERATORS / DMC’s:
|Note: Overseas Tour Operator should contact their preferred East Africa Ground Handler for reservations and enquiries. If you don’t have one please contact us and we will be happy to provide a list of contacts.|
|Head of Reservations Tanzania||Louis Okech|| |
|Head of Reservations Kenya||Respah Kusienya|| |
|DMC Relationship Manager Tanzania||Benjamin Paul|| |
|DMC Relationship Manager Kenya||Evelyn Kamau|| |
You can check real time availability online at https://www.elewana.resrequest.com Elewana Collection property profiles are also on WETU.
OPERATIONS & ACTIVITIES
|Director of Operations||Heath Dhana|| |